Need help?
Frequently Asked Questions
ORDER
Yes! We proudly ship our products worldwide. Shipping costs will be added at checkout, and orders over $120 Enjoy Free Shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 3-7 business days to arrive. Overseas deliveries can take anywhere from 5-12 business days. Delivery details will be provided in your confirmation email.
Standard Shipping Times
USA and Canada: 5 - 10 days
Oceania: 8 - 18 days
Europe: 8 - 18 days
Asia: 8 - 18 days
Other countries including Outer Islands: 10 - 20 days
When your items are shipped out, you should receive notification from us via email providing you with a tracking number.
You can contact us through our contact page! We will be happy to assist you.
PRODUCTS
All of our Edo Kiriko glasses are hand-cut by master artisans, not pressed glass. Each piece is crafted using traditional Edo Kiriko craftsmanship, passed down since 1834, ensuring authentic craftsmanship and exceptional quality.
Our products is crafted from premium lead-free crystal and glass, designed for durability and clarity, giving you the ultimate indulgence in every sip.
To prevent chipping or damage, store your products upright in a secure cabinet. Avoid stacking them if possible.
While our products are made from high-quality materials, we recommend hand washing them to maintain their brilliance and longevity. And to prevent damage to the product, it is recommended to clean individually with warm water and non-abrasive cleaning agents. Do not use a dishwasher, and avoid using hot water.